• SMS / Phone Call Scam
  1. Do not respond to SMS or call from unknown person asking for your credit/debit card or online banking details
  2. Do not respond to any SMS or call that claiming it's coming from Bank Negara. Their officer will never call you to ask for your credit/debit card or banking particulars.
  3. If someone claiming to be from your card service provider calls you and asks you to confirm the security numbers on the back of the card (the last three digits on the back of the card), you should end the call immediately.
  1. If you're unsure what to do next, call our Consumer Contact Centre at +603 6204 7788, or the numbers at the back of your debit or credit card to confirm if the call was genuine.
  2. Watch out for poor grammar contained in the SMS.
  3. Check your transactions regularly.
  4. Change your password periodically.
  5. Safeguard your personal details.
Call Us Anytime
We are contactable 24/7
+603 6204 7788