CIMB ATM Regional Link service is a cross-border ATM withdrawal service that enables our ATM cardholders to withdraw cash in foreign currency across CIMB's ATM network across Malaysia, Singapore, Thailand, Indonesia and Cambodia.

  • What is CIMB ATM Regional Link service?

For the time being, this cross border ATM service only supports cash withdrawal transaction and balance enquiry.

  • What are the types of transactions offered for this cross-border service?

If you have enter the PIN wrongly 3 times, or perform any other errors, the card will be ejected out of the machine. As such, you should not have this problem. However, in the event your card is caught due to other ATM machine related issues, please visit your domicile  branch in your home country, to collect your ATM card.

  • What if my card gets caught/stuck in the ATM machine overseas?

All ATM cardholders are allowed to use this service.

  • Who is eligibile to use this service?

You will need to activate your card in order to use the Regional ATM Service. The activation can be done via the following channels:

  • Local ATMs
  • Local Branches
  • CIMB Clicks
  • By contacting our Call Centre in Malaysia.

  • How can I use this service?

CIMB Malaysia: 2,235 ATMs

CIMB Thai: 522 ATMs

CIMB Niaga: 1,827 ATMs

CIMB Singapore: 6 ATMs

CIMB Bank PLC (Cambodia): 10 ATMs

  • How many ATMs are available for me to withdraw cash?

You will not be able to activate this facility via ATMs or CIMB Branches located overseas. However, you may perform the activation via CIMB Clicks. Alternatively, you may contact our call center in Malaysia for activation.

  • Will I be able to activate this facility if I am overseas already?

The withdrawal limit will depend on your ATM card limit.

  • What is the maximum withdrawal limit?

CIMB Malaysia: 1 300 880 900 (Local) or 603 2295 6100 (International)

CIMB Thai:  0-2626 7777

CIMB Niaga: 14041

CIMB Singapore: 6333 7777

CIMB Bank PLC (Cambodia): 855 23 988 388

  • How can I contact the call centre in other countries?