·          Identify, review and implement process improvement initiatives to bring about greater efficiency and service quality to branch banking and sales process.

·          To work closely with internal functional teams including other departments and stakeholders and facilitate acceptance and implementation of any new or revised process.

·          To assess and make recommendation on process improvement obtained through internal and external customers’ feedback and complaints.

·          Document all new or revised process including process maps for Management approval..

·          To facilitate training and briefing for any change in process.

·          To assist in managing any Retail Banking project initiatives.

·          Degree in any discipline

·          Strong knowledge of Retail Banking environment, with some experience in retail product management

·          Knowledge in project management

Please send detailed resume, including recent photo and salary expectation to,

sg.enquiries@cimb.com.
We regret that only shortlisted candidates will be notified.